Terms of Use

Please read these terms carefully before using our HubSpot audit services.

Last updated: July 30, 2025

Acceptance of Terms

By accessing or using our HubSpot audit platform and services, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our services.

Description of Services

We provide automated HubSpot portal audit services that analyze and optimize HubSpot configurations across Sales Hub, Marketing Hub, and Service Hub. Our services include:

  • Basic Audit ($129) - Foundational analysis covering portal settings, user management, data hygiene, and integrations
  • Pro Audit ($299/hub) - Hub-specific deep-dive analysis with advanced recommendations
  • Enterprise Audit ($499/hub) - Advanced enterprise features and custom optimization

User Requirements

To use our services, you must:

  • Have a valid HubSpot Pro+ plan (required for Basic Audit)
  • Provide accurate contact and billing information
  • Grant read-only access to your HubSpot portal for audit purposes
  • Be authorized to access and share your organization's HubSpot data
  • Comply with all applicable laws and regulations

Payment Terms

Payment terms for our services:

  • All fees are payable in advance
  • Prices are subject to change with notice
  • Refunds are provided in accordance with our satisfaction guarantee
  • Failed payments may result in service suspension

Data Access and Security

Regarding your HubSpot data:

  • We require read-only access to your HubSpot portal
  • We use OAuth authentication and never store your credentials
  • Audit data is automatically deleted after report generation
  • All data is encrypted in transit and at rest
  • We maintain enterprise-grade security standards

Service Delivery

Our service commitments:

  • Audit reports are delivered in under 5 minutes
  • Reports are provided in PDF format
  • We provide 30-day support for clarification on audit findings
  • Service availability is subject to maintenance windows

Intellectual Property

Intellectual property rights:

  • Our platform, algorithms, and methodologies are proprietary
  • You retain ownership of your HubSpot data
  • Audit reports become your property upon delivery
  • You may not reverse engineer or replicate our services

Prohibited Uses

You may not:

  • Use our services for illegal or unauthorized purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Use our services to compete with or replicate our offerings
  • Share audit reports with unauthorized third parties

Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to the amount paid for the service
  • We are not liable for indirect, incidental, or consequential damages
  • Audit reports are provided for informational purposes
  • Implementation of recommendations is at your own risk

Warranty Disclaimer

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Termination

We may terminate or suspend your access to our services at any time for violation of these Terms or other reasons. You may discontinue using our services at any time.

Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes will be resolved through binding arbitration.

Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date.

Contact Information

If you have questions about these Terms, please contact us:

  • Email: help@crmhealthcheck.com
  • Contact Form: /contact